System Integration

Telecommunications is the glue that ties business and user applications together. Our team of engineers have great experience working telecommunication projects. Aside from working as telecommunications engineers, we have accumulated a great skill set in the realm of information technology. We have worked in developing both of these fields of knowledge with the idea that these two fields are beginning to merge and support one another. The following is a summary of IT experience that we provide.

Support

  • Asterisk installation and training
  • Unix/Linux installation
  • IP/PBX installation
  • Telecom network design
  • VoIP design and analysis
  • Contact center design and analysis
  • Troubleshooting assistance
  • DID numbers and setup
  • Virtual numbers and setup
  • Hosted IP Voice Services
  • Mobile VoIP
  • Fixed Mobile Convergence ( FMC )
  • Vicidial

Telecommunication Engineering

  • VoIP/SoftPBX installation and maintenance
  • Telecommunications system documentation
  • Communication Systems Planning and Design
  • Telecom cabling infrastructure design
  • Fiber Backbone Design (cabling design and fiber use planning)
  • 50-FIG Fiber Backbone Management and Implementation
  • GPS Time clock installation for system fault recorders
  • Advanced Audio/Visual Solution for PSO
  • GSM/CDMA Gateway Engineering
  • SIP / H.323
  • Channels
  • Dialplans
  • VoIP SIP PBX systems
  • Trunking
  • Asterisk

IT Environment

Working with all facets of Microsoft Windows from Client to Server, with an extensive working knowledge of Windows Server and Windows workstations, we can setup many small business solutions as well as maintained enterprise business environments.

Unix Background programming and administering Linux systems. We can develop every aspect of a fully functional back office support as well as end user integration. Business applications include:

Basic Unix account management, Samba server and integration with Windows clients, PDC Functions and user security and management.